Introduction
If your PetSafe Extreme Weather Pet Door's (models ZPA19-16853, ZPA19-16854, and ZPA19-16855) bracket has broken or cracked, use this guide to replace it.
The bracket holds the door flaps in place. When it becomes broken, the flaps will no longer stay within the door leaving your home open to elements and unwanted pests.
Before using this guide, ensure you order the proper replacement bracket for your door. There are three sizes of doors and corresponding brackets that can be either be identified by the model number or number of screws on your pet door. The medium door (model number ZPA19-16853) has 4 screws, the large door (ZPA19-16854) has 5 screws, and the extra large (ZPA19-16855) has 6 screws.
What you need
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Remove the 12.7mm screws from the frame of the dog door assembly using a Phillips screwdriver.
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